FAQs

Adding Another Module
How do I add another module (students or employees)? Adding an additional module (or both) is easy! If you’d like to add the Student or Employees module(s)...
Tue, 4 Mar, 2025 at 7:21 PM
Benchmark Scores
How are benchmark scores determined? Benchmark scores reflect the all-time average across the entire ParentPulse network. This includes benchmark scores...
Tue, 4 Mar, 2025 at 7:06 PM
Finding links for review sites
ParentPulse provides you with the option of automatically prompting net promoters (respondents who answer the Net Promoter question with a "9" or ...
Tue, 7 Jan, 2025 at 6:27 PM
How do survey reminders work?
How Are Survey Respondents Reminded About Open Surveys? Effective reminders are key to encouraging your community to complete their pulse surveys. We know ...
Tue, 7 Jan, 2025 at 6:28 PM
Pulse Surveys vs. Custom Surveys
What’s the Difference Between a Pulse Survey and a Custom Survey? In the ParentPulse platform, we empower you with two distinct survey options: pulse surve...
Tue, 7 Jan, 2025 at 6:26 PM
What is a good Net Promoter Score?
How is our school doing? At ParentPulse, we place a strong emphasis on Net Promoter Score (NPS) because it’s a powerful indicator of organizational grow...
Mon, 13 Jan, 2025 at 2:55 PM
What is the Parent Choice Award?
What is the ParentPulse Parent Choice Award? The Parent Choice Award is our way of recognizing and honoring private and independent schools that really ...
Tue, 7 Jan, 2025 at 6:29 PM
What should my survey response rate be?
Response Rates One of the most common questions we receive is, “What’s a good survey response rate?” To help you understand this, we’ll define key metri...
Fri, 10 Jan, 2025 at 6:27 PM