Our Survey Builder makes it fun and intuitive to create your recurring parent, student and/or employee pulse surveys!
Get started by clicking on the "Survey Builder" menu item, then select the module you want to deploy (e.g. "Parent") and click on "New Sequence."
You can choose how you want to start the survey – for your first survey, you'll want to either start manually or schedule the survey to automatically start on a specific date. You can also choose a cycle duration of either 30, 60, 90 days. We generally suggest 90 days, but the choice is yours!
Every pulse survey starts with the Net Promoter Question ("How likely are you to recommend our school?"), but you choose how to construct the remaining questions:
- Demographic Questions can provide powerful ways for you to filter your data on the ParentPulse dashboard. We suggest selecting 3-5 questions for this section – you can choose from our library of pre-written questions or create custom demographic questions.
- Benchmark Questions can be selected from our library of expertly-crafted questions. We suggest selecting 3-5 key questions (think mission, vision and core values) that are re-used in every survey cycle, and another 3-5 seasonal or "hot-button" questions that can be refreshed each cycle. We also provide an updated selection of 5 thematic questions each quarter.
- Custom Questions allow you to measure items unique to your school – or craft a question you can't find in our library of benchmarked questions. You can create multiple choice, rating-style or open-ended comment questions.
We recommend checking out our Survey Builder tutorial video or support article to help you get the most out of this tool! And, if you're a planner and want to already start building your second or third survey sequences, give our Sequences guide a read!
P.S. You can also use ParentPulse to create one-time custom surveys as well (at no additional cost) – these aren’t meant to replace the pulse surveys (which drive consistent awareness of cultural and operational health), but they can be a great tool for collecting timely or topical feedback from targeted groups (think exit surveys, alumni surveys, end-of-sports-season surveys, etc.). You can explore on your own simply by clicking the Custom Survey option from the Survey Builder menu. Or, learn more by checking out our video overview, or watch our on-demand webinar (use code wz2!laq& when prompted).