How to View Your Tickets

Once a survey or an individual comment has been assigned to you in ParentPulse, Tickets gives you one central place to view and manage everything that needs your attention. Rather than searching through survey responses or keeping track of follow-up separately, you can quickly see the tickets you’re responsible for and what action may be needed next.

From My Tickets, you can review the original feedback, see assignment details and notes, update the ticket’s status or priority, and keep track of your progress as you work toward resolution. This guide will walk you through how to view your assigned tickets in your My Tickets workspace.