How to Use Multilingual Surveys in ParentPulse

ParentPulse surveys don’t just speak English—they speak your community’s language. With our multilingual survey feature, families can take surveys and receive follow-up communication in the language they're most comfortable with. Here's how it works and how to set it up.


Step 1: Enable Languages in Settings

  1. Head to your Settings page.

  2. Scroll down to the Language Options section.

  3. Select the languages you'd like to enable.

  4. Be sure to click Save after selecting your languages.

‼️ Don’t see a language your community needs? Let us know—we can easily add new languages!

Step 2: Survey Experience for Families

Once you’ve enabled additional languages, your surveys (both Pulse and Custom surveys) will include a language selector for respondents.

Here’s what it looks like in action:

  • A respondent opens a survey and sees a language dropdown (located just below your school’s logo).

  • They select their preferred language (e.g., Spanish).

  • The entire survey—questions, instructions, everything—is immediately displayed in that language.

  • Respondents complete and submit the survey in their selected language.

Step 3: View and Respond to Survey Results

After a family submits a survey in another language:

  • You’ll see their submission on the Comments page.

  • A language tag (e.g., “Spanish”) will appear next to their response so you know which language was used.

  • You can reply as usual—in English—and ParentPulse will automatically translate your message into the respondent’s selected language.

  • The respondent receives your translated message and can even reply in their language, with the interface still localized for them.

✅ Admins always view everything in English. Your families see things in their chosen language. Everyone stays in sync.

That’s It!

The translation feature is designed to break down communication barriers and help every family feel heard. Whether it's a quick pulse check-in or a longer custom survey, you can confidently engage your whole community—no matter what language they speak.

Need help or want to request an additional language? Contact us and we’ll get you set up.