Downloading Comments: Effortlessly Share Feedback

Parent feedback (as well as feedback from your employees and students) is a goldmine of insights, and now you can download comments for easy review, sharing, and analysis. Whether you're tracking trends, preparing reports, or simply keeping a record of valuable input, downloading comments takes just a few clicks.

This guide will walk you through the process, along with key considerations to ensure you're getting exactly the data you need.


Before You Download

To make sure you're downloading the right set of comments, follow these steps:

  1. Select the correct survey – Use the dropdown menu to choose the survey you want to analyze. You can download responses from any of your pulse surveys or any custom surveys you’ve created.

  2. Set your timeframe – The default selection is three months (ideal for standard 90-day survey durations), but you can adjust the timeframe based on your needs.

  3. Apply filters as needed – If you've used Filters on your Comments page, those same filters will be applied to your downloaded file. This allows you to segment feedback and focus on specific groups or themes.

Exporting Your Comments

Once you’ve selected and filtered your comments, exporting is simple:

  1. Click Generate PDF to download a PDF file of your comments directly to your computer.

  2. Want to visualize key themes? You can also download the Word Cloud from your Comments page! This will also reflect any active filters, making it easy to see trending topics at a glance.

By downloading comments and insights, you can better track feedback over time, share key takeaways with your team, and make data-driven decisions with confidence.