Pin Questions to Your Homepage in ParentPulse

Keeping track of parent feedback is easier when the most important insights are always front and center. With pinned questions in ParentPulse, you can ensure that key survey responses stay visible on your homepage, making it simple to monitor trends, track progress, and take action.

Whether you're watching responses to a specific question over time or need quick access to crucial feedback, pinning questions lets you stay focused on what matters most. In this guide, we’ll walk you through how to pin and unpin questions, plus some best practices to make the most of this feature.

How to Pin a Question

  1. Locate the “Add a Custom Tracker” Box
    On your homepage in ParentPulse, find the “Add a custom tracker” box just below your Net Promoter Score gauge and recent survey submissions.

  2. Click the “+” Button
    Select the “+” button to open a list of your currently active survey questions.

3. Choose a Question to Track

Browse your in-use survey questions and select the one you’d like to monitor.


4. Pin It!

Once you've selected your question, click “Pin it”—and that’s it! Your chosen question will now appear on your homepage for easy tracking.


Managing Your Pinned Questions

  • Unpin a Question – If you no longer need to track a specific question, simply click the trash can icon to remove it from your homepage.

  • Pin Multiple Questions – Need to track more than one? No problem! Just add additional trackers by following the same steps.


Best Practices

1. Pin Questions That Align with Your Goals

  • Focus on survey questions that provide insights into key priorities, such as family satisfaction, communication effectiveness, or retention risks.

  • Or, pin questions that help you track your mission and core values.

  • Example: If you're working on improving parent-teacher communication, pin a question related to how informed parents feel.

2. Keep an Eye on Warning Signs

  • If you see a sudden drop in scores, it may indicate an issue that needs immediate attention.

  • Use this as an early warning system to proactively address concerns before they escalate.

3. Rotate Pinned Questions as Needed

  • You don’t have to keep the same questions pinned forever! Swap them out periodically to reflect new priorities or areas of focus.

  • Example: If you've made improvements based on feedback about parent-teacher communication, pin a new question about extracurricular opportunities.