Engaging with Respondents Through Video Replies
At ParentPulse, we’re not just about surveys—we’re about engagement. That’s why we love the ability to send video replies, another way to respond to survey comments with warmth and authenticity.
Why Use Video Replies?
Sometimes, text replies can’t fully capture tone and emotion. Video replies allow you to:
Set the right tone – Express warmth and sincerity beyond written words.
Personalize your message – Strengthen connections with parents, students, and faculty.
Enhance engagement – Build rapport by responding in a more meaningful way.
How to Use Video Replies
Follow these simple steps to start using video replies in ParentPulse:
Navigate to the Comments Page
Find the comment you’d like to reply to and click the Reply button.
Choose Your Reply Method
Select either Text Reply (the classic method) or Video Reply (new!).
Record or Upload Your Video
Click Record Video to start a new recording.
You can also upload an existing video if you prefer.
Record Your Message
Your camera will activate, and you can begin recording.
Video replies are limited to 3 minutes, ensuring concise yet thoughtful responses.
Choose a Thumbnail & Upload
Select a thumbnail image for your video.
The video will upload and process. Once ready, the Send button will turn purple.
Send Your Video Reply
Click Send, and your video reply will be added to the comments thread.
The recipient will receive an email with quick access to view the video.
⚠️ Additional Notes
Video replies are currently one-way. Recipients cannot reply with their own video (yet!).
Works great on mobile! Easily record and send replies from your phone.
If you experience any issues with video replies, we suggest using Chrome and make sure there are no VPNs enabled.
Get Started Today!
We’re excited to see how you use video replies to engage with your school community. If you have any questions, let us know!